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Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Sancti Wellness Ltd's Website, located at www.sancti.co.uk/.

By accessing this website we assume you accept these terms and conditions.

 

Do not continue to use Sancti Wellness or partake in any of our services if you do not agree to take all of the terms and conditions stated on this page.
 

Terms and Conditions

Welcome to Sancti Wellness Ltd! Please read these terms and conditions carefully before engaging in our coaching services provided by Georgia St John-Smith. By accessing and using our coaching services, you agree to abide by these terms and conditions.

1. Service Details:
Sancti Wellness Ltd, represented by Georgia St John-Smith, offers coaching services online via live video meeting software. The sessions are structured based on the agreed package between the coach and client.

2. Agreement Duration:
The minimum duration for a coaching relationship is 6 months. The start and end dates will be outlined in the agreement between the coach and client. 6 months is the minimum duration for any coaching package. 

3. Fees and Payment Terms:
Payment for coaching services is due either in full for, or on a monthly payment schedule. Monthly payments must be cleared before each session, and late payments require a minimum 48-hour notice. If the client signs up to a payment plan, the client understands that they are legally obliged to complete the full payment plan agreed, and cannot cancel or pause this subscription. 

4. Cancellation and Rescheduling:
Clients must provide at least 24 hours' notice for rescheduling 1:1 calls. Rescheduling is not guaranteed and may result in a lost session, at the coach's discretion. Client cancellation of a coaching call may result in the session being lost.

5. Refunds and Outstanding Payments:
Sancti Wellness Ltd does not offer refunds for coaching services. If a client fails to make payments according to the agreed-upon schedule, they remain obligated to fulfil the financial commitment for the duration of the minimum 6 month agreement. The Client understands that the Mastermind program is a commitment to personal growth and development. The Company does not offer refunds for the Mastermind program. The emphasis is on making and fulfilling commitments. If the Client follows the full program and does not experience positive results, they can contact Coach Georgia St John-Smith for a progress evaluation. During the progress evaluation, the Coach will ensure the Client receives the necessary support to achieve the desired results.

6. Confidentiality:
Confidentiality is maintained within the coaching relationship. The only case in which the Coach will release or reveal any client information outside of the coaching relationship is if the Coach deems the Client to be at risk of harm, or is legally obliged to do so. The Client keeps full intellectual properly of their ideas and programs, the Coach will often give ideas and suggestions and the Client is free to follow these ideas with no obligation to the Coach. 

7. Code of Conduct:
Our coaches adhere to a code of conduct that includes maintaining confidentiality, treating clients with respect, establishing professional boundaries, providing services within their competence, obtaining informed consent, upholding professionalism, and offering constructive feedback.

8. Termination Clause:
Sancti Wellness Ltd reserves the right to terminate coaching relationships if deemed not beneficial for both parties. 

9. Amendments:
Sancti Wellness Ltd reserves the right to modify these terms and conditions at any time. Modifications will be effective immediately upon posting on the website. Continued use of our coaching services implies acceptance of the updated terms.

10. Contact Information:
For any questions or concerns regarding these terms and conditions, please contact us at team@sancti.co.uk
.

Thank you for choosing Sancti Wellness Ltd for your coaching journey. We look forward to supporting you on your path to growth and well-being.

11.  Agreement Acceptance 
By making the first payment on a payment plan or paying in full, the Client is in acceptance of this agreement. 

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